Training/Course Guide

Course Title: Onboarding Course for New Managers

Description

An onboarding course for new managers is designed to equip them with the essential skills, knowledge, and mindset to succeed.

Course Objectives

1. Understand the roles and responsibilities of a manager.
2. Develop effective communication and leadership skills.
3. Learn to manage and motivate a team.
4. Master the basics of planning, delegation, and performance evaluation.
5. Foster a culture of collaboration and inclusion.

Course Outline

Module 1: Understanding the Managerial Role:

• Transitioning from team member to team leader.
• Overview of managerial responsibilities.
• The importance of emotional intelligence in leadership.

Module 2: Effective Communication:

• Developing active listening skills.
• Delivering clear and concise instructions.
• Providing constructive feedback.
• Managing difficult conversations.

Module 3: Building and Leading Teams:

• Understanding team dynamics and stages of team development.
• Motivating and engaging team members.
• Delegation strategies and empowerment.
• Addressing conflicts and fostering resolution.

Module 4: Planning and Decision-Making:

• Setting SMART goals.
• Time management and prioritisation.
• Problem-solving and decision-making frameworks.
• Adapting to change and uncertainty.

 

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Module 5: Performance Management:

• Conducting performance reviews.
• Setting expectations and accountability.
• Recognizing and rewarding performance.
• Coaching and mentoring techniques.

Module 6: Fostering Inclusion and Diversity:

• Understanding unconscious bias.
• Creating an inclusive work environment.
• Promoting collaboration among diverse teams.

Module 7: Legal and Organizational Policies:

• Overview of company policies and procedures.
• Compliance with labour laws and ethical standards.
• Managing confidential information.

Module 8: Practical Application:

• Role-playing scenarios and case studies.
• Peer feedback and collaborative exercises.
• Action planning for personal development

Delivery Format

• Duration: 3-5 days (in-person or virtual)
• Methods: Interactive workshops, e-learning modules, group discussions, and practical exercises.
• Resources: Participant handbook, management toolkits, and access to mentorship programmes.

Assessment and Certification

• Quizzes and case study evaluations.
• Develop a management action plan.
• Certificate of Completion upon successful participation.